Anonymous
What a Joke - The English Bed Company, I ordered & paid for the Lewis Full Bed (King Size) on the 22/01/2022, with a 8-10 weeks delivery date. After 12 weeks, after not hearing from the company I began to make enquires to the company as to why the delay and when I could expect delivery. The company apologised for delay & said they would look into delay. After 16 weeks, I am still without the bed I ordered. Only when I as the customer contacting the company did they respond, by giving me new dates for delivery. After 19 weeks, I was still without the bed I ordered and no satisfactory explanation from the The English Bed Company apart from they were still waiting for the delivery courier to agree a shipping date, the English Bed Company said they were unable to agree a date from the courier & that I would just have to wait until the courier contacted me with a delivery date. After 19 weeks, I found this totally unsatisfactory, and still no guarantee of me receiving the bed as ordered. The English Bed Company offered no good Will gesture for the delay & customer service only solution was to offer a refund which again could take 5-7 working days. I did cancel my order as I had no confidence in the company & actually don’t believe they had any intention on completing delivery just refunding after having being paid for a bed for 4 months. Please don’t waste your money or time with this company. Total shambles & a joke Anita Woodburn
1 year ago
Read The English Bed Company Reviews
The English Bed Company has a 2.5 average rating from 11 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial