Ordered 2 bottles of Metaxa as part of a special gift for my husband. We married in Crete 25 years ago and had booked to go back there to celebrate. Unfortunately, Covid-19 had other ideas.
So, in an attempt to recreate Crete here in the UK - tracked down what I believed was "Gold Top" 7* Metaxa. What was delivered was "Blue Top" Metaxa. Online reviews say that blue top is inferior.
I emailed Drinks Basket expressing my disappointment as I placed my order based on image shown on their website. To date, have not received any acknowledgment or response.
Delivery was quick and price ok (although if I wanted Blue 7* I could have ordered this online elsewhere with free P&P).
Based purely on their poor customer service response, I will not be using them again
3 years ago
The Drinks Basket has a
4.7
average rating
from
3,002
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