AVOID AVOID AVOID Purchased a leather sofa 17 months ago and now has a tear and leather rubbing away at the top and on the seat. After contacting customer services they have advised this is normal wear and tear ie where your head rests, arm rests, etc. begs the question if they are manufacturing sofas fit for purpose. Obviously using poor quality leather. Customer service not interested and not apologetic. Have to laugh at their premium service, only premium service is when they take your money and then all downhill from there, delivery dates not met, faulty leg rests, etc,etc. if you want decent quality goods shop elsewhere.