Order still pending 5 weeks later. I have e-mailed 3 times and managed to speak to them twice. Last week I was told to ring back this week. I have tried several times but waited on the phone for at least 20 minutes each time and put in a queue, Managed to take my payment instantly though . I understand they're closing and it's a sad loss of jobs but stop bombarding me with emails asking me to buy more books every day. You've taken my money but I can’t even have a conversation about my order 5 weeks later. They need to close their orders down and honour existing ones. Not holding out for a refund or the books. All it would have taken was an email saying sorry. Stop marketing when you can't fulfil loyal customer orders.