Over xmas I was ripped off £585 by an unscrupulous holiday company whilst trying to return home. Spending the whole of xmas at Heathrow Airport finally tracking down an affordable replacement ticket fromThe Wise Miser, well unbelievably to all after checking my cases in I only fall asleep missing my flight, only my cases on route to Beijing oh laughter. The Wise Miser are brilliant I explained all of the above and the fact I will not have sufficient funds to pay the rescheduling for 3/4 days The Wise Miser pulled out all the stops to help even allowing extra 24 hrs to find funds so I can return home, I'm now due to fly on 2nd Feb at last Thank you Wise Miser.