DO NOT, REPEAT DO NOT USE THIS MOB. I placed a Tag watch with them on 21st December and I now have a series of calls and emails with Watches of Switzerland ( parent company) after countless pointless conversations with the Kingston branch admitting that my watch has not been touched. I have had excuses including the watchmaker being dismissed and now another on sick leave leaving me with a soon to be received estimate of the repair time! 16 weeks after they took the watch!!! Not a real sincere apology in sight and no access to a company director as requested so I can talk to anyone with authority. A farce of a company.