A 7-month catalogue of lies and incompetence, YES my watch did take this length of time. Initially went in for adjustment fault, told would 'need' a £150 service that would take 6-8 weeks. Returned to the branch 3 times still faulty, also was told that the staff are unable to adjust the watch and would need to be sent away for this. I was lied to, told to accept the situation and eventually only dealt with the Director of Watch Lab when he could be bothered to phone me back. AVOID AVOID and AVOID
5 years ago
The Watch Lab Holdings Ltd T/A The Watch Lab has a
4.4
average rating
from
993
reviews
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