I made a request over the weekend - looking for a replacement cover. Barrie Forester Smith replied to me on Monday afternoon, and quickly sourced what I was looking for. He quoted a price ad made the transaction really easy, setting up a Paypal payment. I was able to get everything dealt with inside an hour, whilst sitting at my desk. This was excellent customer service, and I would not hesitate to use your company again. I look forward to receiving my new cover. Buying online is often a very impersonal approach - Barrie made this a very personal experience. Thank you.