I ordered two shirts.One that I was specifically hunting for on the web ( Guide of London Skull design )and a second one as an impulsive buy as it was in the sale and pleasing to the eye. I completed the purchase and waited for them to arrive…with some excitement I might add as I had scoured the net for the Skull design. When the package arrived only the impulse buy shirt was sent and on checking I saw a refund for the Skull shirt I really wanted. NO EXPLANATION WHATSOEVER…… Is this really how you do business… Luckily I managed to get the said shirt from a reputable dealer no problems and brilliant communication.