Tldr: Do not ever order from this company. I ordered a Christmas present for a friend on the 3rd of December. On the website they say they need 3-5 days, of course they didn’t deliver in that window. Not only did they not deliver in the window promised, the delivery person said they "delivered" the parcel without any proof, obviously I did not get the product and my Secret Santa still has no gift in February. I tried to tell them what happened, as of the time of writing this, it has been 76 days without any real update from them. They opened a case with Royal Mail and we’re still waiting. Now any decent company would not actually “question” if I am trying to scam them for the insane amount of 64€, any decent company worth a nickel would offer me a refund or a new product and then take the time to resolve this with Royal Mail. But as you can see with my leading up to this, this is not a decent company, this is a company run by kids and/or buffoons. Unfortunately, I cannot rate them less than 1 star, but this has been by far the worst B2C experience I have had in my life. My advice to you, whoever you are, is do not order from this company even if it is the last thing you want to do on earth. Because if you face the slightest issue, you’re on your own, they will take your money, and their sweet time to figure out what to do with it.