I ordered 5 items from PiHut, the order came quickly, but missed one of the 5 items - apparently it was a packing error. After I contacted them, I got a very generic email and they only offered to refund the missed item. They were unable to send me another as they were out of stock. So to get the key missing part, I have to wait once again for stock and then pay delivery again. They didn’t offer to deliver for free, or give me a priority order to correct their error. In fact, when I contacted support for further assistance, I got no reply at all. Oh and the refund, will be next month!