Caveat emptor: PiHut allows *no changes whatsoever* to an order once it is placed. Although this is hidden among their "terms and conditions," in actuality, it should be made *abundantly clear* during the ordering process. Or, better yet, don't be an ass and allow changes before the item has shipped (but I know internet orders go directly to a warehouse that you mustn't be able to control). I contacted customer service 10 minutes after placing my order, and the response I got was, "We have a "no quibbles" return policy, so you can return your item once you receive it if you are dissatisfied." Sure, buster, you know I won't be returning something when I don't live in the UK and I've already paid through the nose for overseas shipping. As it stands, in the future I will be ordering from PiHut only as a last resort.