I voiced I was uncomfortable with the use of snap traps to catch one mouse but felt a bit pressured into paying for it to be done. £180 for 4 kill traps that are worth £7 from amazon doesn’t seem fair to me. I assumed after agreeing on the phone for the assessment that the mouse could be taken care of on the day and also that the traps wouldn’t kill the mouse. I tried to get a refund over the phone but was told I couldn’t due to the work already being done etc. I understand it was my own fault for agreeing, just like the woman said over the phone to me, it’s a learning curve and I will deal with it myself in future and not get myself into debt over 4 mouse traps.