This was my first exposure to The Pen Company. I was after a particular replacement part for a Caran d'Ache fountain pen and after a brief online search found this site, which had the item in stock and at the cheapest price. After browsing the website I fancied trying a new ink colour to go with my new pen and selected a bright green which has turned out to be amazing. The items arrived within 48hrs and were well packaged and secure. I was impressed with the speed of delivery, the simplicity and layout of the website and the overall transaction. Everything was smooth and painless. Thank you.