I ordered panels which were marked as 'in stock' and 'dispatched within 24 hours' on the website but heard nothing for a week. When I called the company I was told by a very rude man that the items weren't in stock and I could either change my order or wait for 4 weeks for new stock. As I had already booked a contractor to fit the panels, I requested a refund but then had to call the company every day for 2 weeks before my refund was issued. Dreadful customer service and they should not be allowed to advertise products that they do not even have in stock!
6 years ago
The Panel Company has a
4.5
average rating
from
2,136
reviews
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