I've ordered 2 lots of panels. First, narrow slat full length. These were unavailable when I ordered them, but told an estimated ' in warehouse' date. They were delivered within 2 days of that date...Excellent. The second was the raised and fielded panels. Delivered within 4 days. Both really good quality and well built (better than that well known warehouse BBQ!!) Great price. Delivered by company van (same guy) Spoke to customer service's who were great, even my special request of a delaying a delivery was spot on. Got a txt with a 2 hour window and both orders were on time Would absolutely recommend the products and company. 100%