Disappointing experience. Poor Customer service and even worse delivery! Whilst I fully understand that the delivery details clearly state that delivery is between 5-10 business days, what they actually mean is 10 days. Again, fair enough, but when, after 6 days of hearing nothing at all - just that they had got my order and had my money, and after no-one bothering to answer the phone at the Bristol branch, I emailed (twice) asking for confirmation of any delivery date - not too much to ask! I got an email "Your order is not scheduled as of yet. As soon as your delivery time is scheduled you will be notified" and detailing that I would receive a text the day before delivery with a 1 hour delivery window. Be home or miss out! Text duly arrived on day 9 at 16:30 saying my delivery would be next day between 10:30 & 11:30. Great! Arranged for someone to be in. At 05:23, yes that's 23 minutes past 5 in the morning on day 10 another text message arrives stating delivery time would now be between 8:00 & 9:00. I have to say, utterly pointless sending these texts when the driver shows up at 07:38 anyway! Poor experiece!