Amy
Would not recommend this supplier nor would I order again. I ordered 4 shower panels with the end and corner trims. The website stated 10 days delivery, which was fine so I ordered and waiting 10 working days. When they hadn't arrived I emailed just to see what was happening. I then got a rude email to say they had delivered it and sent me proof of a signature which was not mine. However I had received no emails about this delivery either. They then said they would resend my order which was done prompt the next day. However these arrived in a box which was ripped and falli g apart and all 4 panels were in opened boxes, all broken. I emailed again and they said they would get back to me, then never did so I chased again and they said they would send a replacement. So just over 3 weeks after my initial order I finally received the panels however, yet again there was no delivery information and I found them outside my property soaked through the box and once opened all broken again. I had my builders waiting to install these so the delay was costing me money and still nothing to use. I emailed again to complain and asked for a solution. 7 working days later they had not replied so I emailed asking for a full refund. They acknowledged fault straight away and issued the refund. This has been a really painful experience and I will start my look elsewhere. I thought reading the reviews this was going to straightforward and a quality product. Beware, they are very flimsy and their delivery courier have no care when handling.
1 year ago
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The Panel Company has a 4.6 average rating from 2,172 reviews

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