Non existent customer service from the start... I rang for advice,before ordering (twice) and twice did not receive the promised call back. I ordered anyway. The day before the delivery I got a voice message call saying the wrong colour panel was on the van & would I accept it anyway ? I looked at it & called back 3 times, leaving message saying I didn't want it & also sent an email to the same effect saying each time that I wanted a full refund if they couldn't give me my order. The delivery still arrived with the wrong panels & I sent it away. I spent hours sourcing new panels with another company & arranging a price match & the right panels arrived the next day,but I had lost my builder due to the delays & my project has ground to a halt. It took 2 days for them to refund my credit card even though I told them it was on it's limit & was urgent for my project. The new company processed the refund on my price match in less than an hour because it's that easy if you actually do customer service.. I lost 4 hrs NHS support work & wages sorting this out too.. I would not recommend...