Bed and mattress ordered 29.03.19 with 6-8 week delivery period. Due 10-24 May 2019. Now on 9 weeks and still not here. Been given 2 delivery slots a day apart and both were cancelled by courier Arrow XL during the time slot I had been given. So have taken time off work for no reason. Only contact is by text message confirming slot then cancelling. Cannot get through to Arrow XL on web chat or answering phones which go on and on with a 0333 charge number. I waited 16 mins before giving up. Emails to Original Bedstead go unanswered and have left 3 voice messages today on their various numbers and no-one has rung me back. Paid a LOT of money for a bed and mattress and wish I had just gone to John Lewis......
4 years ago
The Original Bed Company has a
4.8
average rating
from
2,073
reviews
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