I ordered a bed 2 months in advance of when I needed it for. I had to have it delivered on a specific date, therefore gave plently of notice. I called a week before the delivery date and was ensured everything was in place. 1 hour before the delivery slot, I received an e-mail to advise only part of my order was being delivered !!! To cut a very long story short, the 2nd part of my order was scheduled to be delivered the following week - however, no delivery, no phone call !!! I then had to take a day off work for it to be delivered mid week. First delivery driver was rude and sarcastic too. Bed is beautiful and great quality, however, would never us the Original Bed Company again, until they change from using Panther Group as their delivery providers.