Hi the Norfolk agents are personable and responsive. Worth its wait in gold as I do not find that with every estate agent I deal with. My first sale did fall through after some considerable time which was highly annoying all around but the Norfolk agents found another buyer super quick. I also used a service where you pay a smaller flat fee to the agents upfront and did not feel a drop in service after the first sale fell through. I wish I had taken earlier action over the first buyer who kept me waiting to exchange for 7 months but The sale finally completed today hooray