The appointment for the check was fine and the consultant was lovely. However, the clinic I went to don't offer the treatments and asked me to find a local clinic or go to their London clinic. I wasn't able to get through to the main Mole Clinic on the phone - hanging on for ages. So I emailed them and just couldn't get a straight answer. They firstly told me to ask Cambridge, and when I told them Cambridge had referred me to them, they wrote back telling me the appointments were in London. I wrote back to say I knew they were in London and I needed a quote - but by that time I had found somewhere else to do it. Telephone response is awful!