No complaint about the consultation itself and the service provided at that time, which was very thorough. However, I was very concerned about the accuracy, clarity and language of the follow-up report and covering letter. In my case these both seemed to indicate that further treatment was necessary (even though this was not mentioned during the consultation) and when I questioned the clinic about it I was advised that there is no further treatment required; the report and letter were auto generated "standard" documents. I was alarmed unnecessarily by this misrepresentation in the follow up report and therefore my overall experience was not as good as I would have hoped.