I have a faulty pair of crutches because the arm supports stay up if I lift my arms, but when I phoned about them I was told to use them to see if they improved, then told by email I couldn't return them if I had used them. When I phoned again to sort things, I was only offered a refund, not a replacement, even though I said I needed a pair urgently, so I now have a faulty pair of crutches and bruises all down my arms because I couldn't be without them enough to send them back or get another pair from elsewhere in time.
6 years ago
The Mobility Aids Centre has a
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528
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