Daniel Benedictus
Hi, I understood when I placed the order that I'd receive an envelope in which to send the key to you for repair, but I've seen nothing delivered.

Could you check and re-send please?


Posted 2 years ago
Hi Dan, you must have read this elsewhere as we do not mention anywhere on our website regarding sending out an envelope. Simply package your key with your order number and send to us using recorded delivery. Once we receive the key we will do the rest, its very simple and quick this way. I have re sent you your new order email, this contains all the info you need. Please contact us anytime by email or phone if you need help. Regards, George
Posted 2 years ago
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