The logs as usual are fine, but on this occasion the delivery was poor. We stayed home all day for to receive delivery, I phoned to see if there was a rough idea of time and was told 4-5pm. Nothing arrived that day - which was a Friday so I was unable to make any contact the following day. We were out for much of the day but I called in at home at 1pm to find the delivery van outside the house, I have no idea what would have happened if I hadn't returned because the rather grumpy delivery man asked if there was a man to help (sorry, just me, 73 year old lady and 9 year old granddaughter!), he didn't think his trolley was working (it was) and if he could get it over the dropped kerb (he did). I complained to the LWC, they apologised and said it had been noted. I certainly hope so.