We were very disappointed with the latest delivery from The Luxury Wood Company. We usually purchase ash logs from you in nets. The quality has always been excellent. This time we chose to have the large crate of ash. We found that the contents lacked the quality of previous deliveries in nets. The logs were very dusty. They were not uniform - certainly not as attractive and uniform as they look on your website. Some were misshapen. Quite a few were “bitty”. Some looked old and mouldy. Some didn’t even look like ash at all. All in all, a poor quality effort from the “Luxury” wood company. Clearly there would be hassle in returning them to you now that they’ve been stacked in our garage and the crate destroyed - but a gesture from you in the form of a discount from this purchase would be very welcome.