While there was absolutely nothing wrong about the quality of the wood & other products purchased with "The Luxury Wood Company"; they were very well wrapped and in full. The delivery got lots to be desired, while I have a drive, the lorry driver left the goods on the road, saying that he couldn't get the pallet up the drive, other delivery drivers have managed pallet loads of wood up the drive and in front of the woodsheds, but not this one! This meant that both myself & my wife had to decant this wood into builders flexi-tubs to move this tonne of wood up the drive and into my woodsheds; I couldn't leave this in the middle of the road overnight, so came home from work to do this job in the pouring rain, needless to say, the wood is now damp.