I bought my timber more than 3 weeks ago. I was promissed callbacks with delivery dates etc but this has never happened. So at the moment I have no money and no timber. The friendly customer services cannot do anything about it as apparently the responsible part - logistics - doesn't care and wouldn't be bothered to reply to their colleague's emails as well... Want it on time - definitely not here... Update1 After many calls and promises I have the delivery date - next Tuesday. So far no compensation for the delay was offered. Let's just hope the delivery will happen and that the quality is ok. Update 2 I got the delivery. Very friendly driver, good quality of timber. Despite the delay I'll come back for more if I'll need it. The main message of this review - be aware delivery might be very delayed but its worth it.