We’ve had quite a few deliveries from you and have always been very happy with your service and product but the last one was absolutely shocking. Firstly the delivery driver couldn’t get the pallet off his wagon and then just decided to dump it just (and I mean just) on the pavement completely blocking my entire drive. When I rang to complain as my wife and my 3 children had to hand ball the logs down my drive at about 6.30 in the dark as I had been called away with work you didn’t seem to care at all and said next time put a note on the order to say you need a lifter on the delivery. Customer service was none existent in my opinion