No complaint with the Company specifically but please note the following: I ordered expensive oak logs because they reputedly burn hotter and slower - not true. Hotter, possibly but slower no. Somewhat disappointing as I could have bought cheaper logs elsewhere. The courier did not notify me of when the pallet was due to arrive. I rang LWC and they chased it up - they were arriving the same day. The driver refused to drive up the driveway (other bigger lorries have managed it) so he spent an age trying to manoeuvre the pallet from the lorry onto the driveway. Then I had to drive my car down the driveway, load it with logs, drive back up the driveway, stack them in the shed and repeat the process until the pallet was emptied - exhausting at an age but I am a 76 year old woman.