I had started a collection but l then received an invoice for 3 coins back dated from October 2019, December 2019 & January 2020. Believing this must of been overlooked due to my being hospitalised with a long term condition l attempted to make arrangements to pay this invoice by instalments as l am on disability benefits. On further investigation l do not have the coins & have tried on several occasions to sort this problem out. Today l received yet another letter with added costs to it. Disgusting company & in my opinion avoid like the plague ! By the way l shall not be paying one blooming penny to these shysters.