The whole team helped me with my first orders,as suffer from anxiety and Jody,Rhos,Anthony,Richard and Nadine were fantastic they really looked after me as I kept getting stressed and would phone again and again they were great didn't moan at me for ringing also everything was good and not there fault I was just stressed out lovely coins aswell and carefully packed delivered on the right day I made a mistake and the whole team looked after me and the coins are flawless and the shield back Victorian coins were in a reasonable condition but they were used many years ago and the coins are in special capsules and beautiful boxes and the brand new proof coins are in proof condition and very low mintage aswell I also found the price is reasonable especially when you get to pay for it in installments which h makes it easier and the whole team are very helpful indeed and polite I'm very pleased with my coins and if you want to they will help you to build a interesting coins I am glad that Jody took the time to explain how rare the coin is into the dragon's lair I got one and I'm glad I did Rhos was great to they have given me very reasonable installments and made me feel better Nadine sorted out the different payment plan that helped me alot the whole team were fantastic and so were the coins,so thanks and I will definitely be getting more coins in the future 10 of 10 fantastic service and good at helping people if you need them to help