Lini
Don’t buy from these people. They overcharge and coins not worth what you pay. I took out a payment plan over 6 months. I paid up front £148 50 that they had not asked for, I just had the cash available so felt I would like to pay it in. They gave me payment terms of the balance over the next six months for the 15th of the month. Then they changed it to the 19th of the month. I received a call from a Welsh lady on the 19th who told me the funds would be taken on 20th. I told her I had agreed to pay on 19th as requested but she insisted the funds would be taken on 20th. Well actually the payment of £123.75 was taken on 19th. Then they took a payment of £123.77. On 20th. This took me in overdraft. It took them a week to refund. Ok so now I expect to pay on 20th of every month, however they took another payment of £123.75 out on 7/12. Again this has taken me in overdraft. I’ve told them to send me a returns postage envelope as I will be returning the coins and I expect a full refund. They tried to say they are out of the returns policy but I’ve stood my ground. I’m going to insist they refund me for all the coins they have charged me £29.99 and £39-99 for that are worth 0. If they won’t then I’m going to trading standards and on social media and I will contact someone in a very senior position. These people are in Wales.,they don’t know what they are doing, they said payment was taken by mistake. Doesn’t help me, I’m in overdraft. Be very careful, don’t deal with these people. Scam artists.
3 years ago
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