Definitely not Easy to get Light Bulbs from this company. I would only use this company again if I am desperate and want to take the chance that I might get the item delivered as there is no customer service. I placed 2 orders on 4th November. 1 light bulb took 10 days to arrive and the 2nd has still not been delivered after 3 weeks with no communication about expected ship date. No one answers the customer service phone line and no one replies to the voice mail messages you leave. No one replied to a message I left on the website but I did get an automated e-mail asking me to leave a review. I am glad to be able to share my negative experience with others so they avoid the same disappointment. Maybe now I have left a negative review I might actually get a reply on when my light bulb will be delivered?