I have ordered multiple times… never had an issue, not one. It’s beautifully packaged, LOVE the handwritten personal notes in every parcel with a discount code for next time as it’s inevitable that another order will be placed. Love that this code works with sale things and love all the offers they have. I literally sit working my way down the brand list and pick what I think my daughter would love. Pretty sure our house looks like the inside of the factory just way less organised! Love whoever picks the items, love the marketing content, love the companies ethics… it’s just fantastic and would MUCH rather give a site like this my hard earned money than a certain Amazon owner! MUCH LOVE A MASSIVE MUM FAN! Also my 2.5yr old absolutely knows what a box from you looks like and means “more presents for meeeeee?”