Had a faulty personalised item, and instead of them sending me a new one, they wanted me to send the faulty item back to them before they could do so which messed up all plans as was for a birthday. Firstly, it is a personalised item, so why do you need the damaged one back, secondly I just wasn't happy with the answers I had got regarding the faulty item. And quality of the item was not the best either for the value.
10 months ago
The Gift Experience has a
4.7
average rating
from
14,830
reviews
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