If you are going to charge people nearly £7:00 for delivery don’t make them 1.ring dad and you several times to try and arrange a alternative postal address 2 send emails saying your delivery has been cancelled x2 when it hasn’t 3.tell customers they do not have the option of an pick up point - I recently alterEd a package to be picked up at homebase £900 not an issue 4 a,tear the address to work and then get notified it’s cancelled ring u but really it hasn’t been 5 work is manned 24 hrs per day at the address I gave u.....the delivery driver took a lovely picture of the office door where 6 ft behind that open door was a man I had arranged to except the delivery even with my home tele number 6 thus had to redirect again and use my lunch hr to pick up the parcel from their hub. JUST GIVE U THE OPTION TO DROP AT THE DROP SHOP