Fish and rest are good but customer service are extremely poor. I have been using Fish Society for few years. This time we got sent the wrong order before Christmas. Called on the day but no one picked up. I called the person who should be getting my order and she got her order correct. These are fine as I appreciate it was right before Christmas so things get busy. Things get really negative after we come back from our trip mid Jan. Called up Fish society and the guy behind. the phone was very aggressive. Blaming us on not calling on the day (despite calling on the day already) and blaming us not telling them earlier (as we were on a trip). Ended the call of the guy from Fish society saying see what he can do but not likely to be much (My order was £100+ and the order we got was ~£80). Absolutely disappointed.