A horrible experience. The most important item of my order, and also the most expensive item, was a "Reeves Pheasant Tail Feather Extra Long" offered for 41.55€. I live in Germany and found no warning on the Feather Factory's website indicating that an order from outside of the UK might cause an enormous additional cost. But German customs stopped the delivery of my order and informed me that it can only be processed when I pay an additional 196,18€. Very grudgingly, I agreed, looking forward to my feathers as good as possible. Upon arrival, the next great disappointment: The Reeves Pheasant's tail feather had been destroyed by feather pests on its lower ~20cm, see photo. In sum: For such a feather, I paid roughly 250€ now - an utterly ridiculous waste of money. I'll also not send it back - perhaps, this would cost another 200€? --> Best stay away from this seller, especially when you live outside the UK.