Firstly, I would say that whilst I had a bad experience where i felt that there has been completely zero value-for-money, there is still some merit in this product. It is especially tailored to people who do not have the time or cannot express themselves appropriately. If you expect a fancy, eye-catching looking CV, this is NOT the place to go to. What you will get is quite literally a wall of text and just lists everything that you have done. Very generic stuff and is genuinely something most people could put together. I have submitted my CV to a few recruiters and senior management in a few established firms and the general feedback was along the lines of: the CV doesn't do anything to upsell my achievements, if anything it makes it hard to figure out what I've actually done as the presentation looks lacklustre and everything is hidden in a wall of text. This style of CV may be good for online applications where you get screened but if you were to manually pick out key points, this is not the place to go to. Granted, the CV writer did make an effort to draw some info from me (of which I believed could be googled, like basic project info) but what really put me off was that nothing that was done in this CV couldn't have been done by anyone else. That is why I will stress again, this product is useful for people who don't have the time to put into their own CV. Aside from that, it is pretty much useless. They mentioned that they had a refund policy whereby if the customer did not wish to proceed with the work then they would consider a refund. I was not satisfied and expressed it but rather than offering a partial refund, the response was that as the first couple drafts (considered a working CV) was delivered, no refund will be issued. Abit harsh considering that the work is basic at best. All-in-all, a decent CV was delivered. I am now in the process of re-working it and feel that I've wasted all my money. If you are able to spend even an hour on your CV and have it very light formatted on Microsoft Word, then I would stay away from this service as this is what you would receive: a basic, bland and boring looking/sounding CV that I personally would be ashamed to charge money for.