We booked a Christmas and New Year Cruise as we thought that it would be very special. Apart from a few bits of tinsel you would have been hard pushed to know it was Christmas, there was very little Seasonal Joy, entertainment was very poor. The high light of the Christmas Entertainment was the children's show, the play team should be very proud of them selves, by far out classed the entertainment manager. Apart from the Fireworks in Madeira, which were fantastic , New Year on the ship was none existent. The uniformed crew (not the cabin and restaurant crew) were cold and seemed totally worn out and lacked lustre. The cruise was an absolute waste of money.