Had a change of personnel looking after our booking which wasn't helpful. We were not told about an extra service charge at our hotel, which was a sizeable sum, and had we known would probably have booked somewhere else. We were not notified that our cruise boat was being refurbished; in fact communication was very poor considering the amount of money spent.
7 years ago
The Cruise Specialists has a
4.8
average rating
from
820
reviews
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