The Cruise Specialists gives all its customers excellent service from start to finish. I cannot empathise enough how much we appreciate your customer care. We have dealt with Aileen Robertson for 13 years now and her help , friendliness and dedication to her customers goes above and beyond customer satisfaction and job description. Have recently booked 2 more cruises through Aileen and she has recently managed to secure another ticket for an excursion for a party member. Have enjoyed so much our wee blether together when we contact her. Always so friendly and a good listener. Any query or enquiry Aileen sorts out so satisfactorily and makes us feel nothing is to much trouble, not that we have many query’s, all bookings made through her are faultless. Please pass on our feedback to her. A real credit to your team. Pricing is excellent from the Cruise Specialist, very good and most times lower than than advertised with other companies. Only needed a refund once thankfully and that was dealt with quickly and most professionally. Excellent service all round will be our pleasure to give you our custom for as long as we are able to cruise.