Susan
I would not even give them 1 star. After selecting a policy and paying in full I heard nothing from the underwriter with my new policy details. I emailed Bike Insurer customer services 4 times over 2 weeks, after no reply I called their sales team who logged my complaint and gave me the direct number for my underwriter. I still have had no reply from Bike Insuer customer services after 5 weeks and then they send me this satisfaction survey!!!!! Totaly dissatisfied and will not be using them again.
5 years ago
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The Bike Insurer has a 4.7 average rating from 9,028 reviews

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Alice, Customer Support

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