***DO NOT BUY A BED OR MATTRESS FROM HERE!!***
REALLY REALLY disappointed with the customer service here. The mattress I wanted was in stock, all paid for, had to call 3 times to get a delivery arranged, and isn't being delivered for 10 days. Shocking given its just sat at the shop. The shop wanted to deliver when they had another delivery my way, seemingly to cut delivery costs, but if I had known this was the case I would have gone elsewhere. Happy to take your money but not happy to deliver ASAP.
Update.
Absolutely DO NOT buy a mattress from here. I received a rude and nasty call from Bed and Mattress Centre shortly after making this review, telling me that they did not want my business unless I 'moderated my review'. Because I refused to remove or edit my Facebook review I was told that they think its best I receive a refund. They are unwilling to accept any criticism and the gentleman I spoke to, Matthew, was rude, insulting and very unwilling to take on board my feelings. So now I have been refunded and they have refused my business because of my opinion on their customer service. If you have any negative feedback, beware, they will try and make you feel like you are the problem!!
I would suggest you visit somewhere else where the company will do what they can for you. This is not that company!! They are more interested in their "visible reputation" than actually providing good customer service.
2 years ago
The Bed and Mattress Centre has a
4.9
average rating
from
558
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.