I bought a discounted fridge with dents but sold as in working order. When it did not arrive I was told that it had fallen over and it could not be sold to me but they had a different model so I went for that. It arrived but without all the filters and pipes and it did not work. Called the brand engineer out to fix who said it had been tampered with and re-gassed and could not be repaired and was not covered by the manufacturers guarantee as promised. We called alliance depot, they said they'd ring back but didn't, we called again and again the didn't ring back when they said they would but the third time we got through to the right person and they refunded us in full within minutes. I spent £50 buying a load of pipes and filters I can't use and I will have to pay to dispose of their junk fridge. Broken heated and broke.