In the unfortunate event your appliance is determined faulty after 6 months there is no rules its what the management says regardless of where you are in terms of your warranty. When i first spoke to them about the issues they demanded a report stating it was not repairable, now that engineer has determined its a lost cause they have decided they wont refund or replace so they are not even keeping to their word. Most retailers would have proper supply channels and hence they would have agreements where they take the faulty goods back and replace or issue you a refund and take it up with their suppliers. - not in this case my advice if you plan to spend your hard earned money and think you will save a couple of quid by going here please think again. when things work its a great feeling you got yourself 50quid off however in the unfortunate event the item is bad that's when you regret it.