I bought a washing machine and was told it was discounted due to it having a dent on the side. When the machine arrived it was in quite a state. I phoned them and they said I could have an additional £30. discount which did not reflect the condition of the machine. Because I had to make a decision while the driver was still at my house I stupidly agreed. When I tested the machine after the driver left, the machine didnt work correctly. I phone immediately to report the problem and the lady was SO rude. Basically said it was my problem and not theirs. Asked twice to speak to manager and they refused to return my calls. I would stay clear of these people as they are not selling what they advertise and when something goes wrong they don.t want to know.